Frequently Asked Questions
Everything you need to know about our natural beauty products.
Are your products 100% natural and cruelty-free?
Yes, every product at The Yellow Bird is formulated with pure botanical ingredients and is never tested on animals. We believe in clean beauty that is safe for you and the planet.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental United States. You will receive a tracking number via email as soon as your package leaves our facility.
What is your return policy?
We want you to love your glow. If you are not completely satisfied, you can return your products within 30 days of purchase for a full refund or exchange.
Do your products contain synthetic fragrances or parabens?
Absolutely not. We strictly avoid parabens, sulfates, synthetic fragrances, and artificial dyes. We use high-quality essential oils for all our scents.
Can I use your products if I have sensitive skin?
Our formulas are designed with sensitivity in mind, using gentle oils and clays. However, we always recommend performing a patch test on a small area of skin before full application.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.